Travelers write about us

Note*: reviews are collected from Tripadvisor’s verified users who booked the tours with us. Read our all Tripadvisor’s reviews here

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5 star ratingExplore SE Asia From couple months before, through our two weeks travel through southern Vietnam and Siem Reap, Kelvin responded immediately and with thought. Each tour he arranged used an interesting and helpful guide. He or a team member was always... read more
Leslie A Avatar
Leslie A
01/05/23
5 star ratingAmazing Private Tour I booked a 15 day private tour for two of Cambodia and Vietnam through Mr Kelvin Do. Mr Do coordinated all guides/drivers/hotels/cruises and domestic flights. Having the sole attention of the guides and ability to customize the itinerary on a... read more
Mur3816 Avatar
Mur3816
13/04/23
5 star ratingThe trip of my life Absolutely amazing !!! I have nothing but positive coments on everything that Indochina Travel did for my husband and me for this trip. Amazing Kelvin and Anna from Indochina organized everything as per our personal prefferences and wishes and there... read more
Diana B Avatar
Diana B
22/03/23
5 star ratingSee the true Cambodia Had the best experience booking through Indo china Treks with Kelvin Do.I was uncertain as 1st time using an overseas agent 10/10 for service, highly recommend! Pandaw Mekong Cruise was fantastic, 5 star service and facilities and great staff.
Anne M Avatar
Anne M
13/03/23
5 star ratingOur most memorable holiday I found Kelvin Do @ Indochinatreks as per recommendation by a friend. It's our special trip to celebrate our 25th anniversary. Kelvin did much better than our expectation. He recommended us a wonderful itinerary with very logical length of stay... read more
Laurie S Avatar
Laurie S
11/02/23
5 star ratingCommunication and Professionalism is all round Outstanding I found Indochina Treks, in every aspect, to be a thoroughly trustworthy, professional company. From my very first email contact with Kelvin Do, he was professional, friendly, with excellent communication, often replying to my (many, many), queries within the hour.... read more
Sara H Avatar
Sara H
21/01/23
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FAQs

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There are 2 different types of cruises: Old Classic Wooden Cruises & New Modern Steel Cruises. In Halong bay, new cruises must be built by steel by local authority. The classic wooden cruises are usually small with around 10 cabins, whereas steel ones have upon 45 cabins. All cruises are yearly maintained / sometimes renovated.

Star ratings as above are self rated by cruise companies basing on quality of services. In terms of facility and equipment, most of small floating hotels are rated as 1-3* by local authority. We are not related to cruise star rating.

We recommend wearing loose and comfortable clothing made of cotton or modern material that can readily cool off sweat and body hear. The type of shoes will depend on the excursion types so best to have both light, open toed shoes as well as good walking/hiking shoes with you. A sun hat is always a good idea to bring along.
Southern Vietnam and Cambodia are warm all year-round, but our other cruise destinations can get chilly during the winter months (Laos, Myanmar or northern Vietnam). Therefore, it is always recommended to bring a pullover or a warm jacket with you during this period.
Many of our cruises include visits to local temples or pagodas. When visiting these holy sites, make sure to wear appropriate clothing which covers your shoulders and knees.

Generally speaking, the rivers we are cruising on in Southeast Asia are very calm and there is hardly any motion on any of our ships. A bit of motion can occur during monsoon rains with stormy winds, but the amount of motion is much less than one would feel during bad weather on the open ocean.
Sea cruises as we offer in Halong Bay or Lan Ha Bay can sometimes encounter heavier waters and ship motion, although this happens very rarely and port authorities will most likely not allow sailing under any such circumstances anyway.
If you are new to cruising or prone to motion sickness, it does not hurt to bring along some motion sickness medication. Drinking a nice hot fresh ginger tea is a natural remedy and tasty alternative our staff is always happy to make for you.

All food and beverage on board is completely safe to eat and enjoy, including the ice cubes you enjoy in your chilled drinks. We do not recommend drinking water straight from the tap anywhere, including onboard. We provide you with complimentary clean drinking water throughout your cruise.
You may want to be bit careful with local dishes as they can be spicier than you are used to from home. Approach new dishes slowly and carefully. If you have a sensitive stomach, then you may like to double check with our chef or onboard managers about specific dishes or meals.
On excursions, it may be a good idea to avoid local foods and snacks unless offered by our tour guides. Besides the above, in general we recommend the following motto for your pre- and post-cruise travelling in the Southeast Asian tropics: boil it, peel it, cook it, wash it or forget it!

The most effective protection from personal contamination is ensuring strict attention to personal hygiene and in particular, frequent and thorough hand washing with soap and water and refraining from hand-to-mouth contact. Colds and other viruses can spread quickly in an enclosed area such as a ship. Continue to practice common-sense hygiene and respiratory courtesy. Wash your hands often and cover your coughs and sneeze. It is recommended that passengers carry anti-bacterial hand sanitizer, which does not require rinsing with water. Use sanitizer frequently and throughout the day, particularly after shore excursions and prior to meals. If you have any questions regarding your health or safety, please do not hesitate to ask your cruise director.

Motion sickness can be a problem for some people when cruising, flying or travelling on coaches and trains and it is a good idea to take precautionary measures. Over-the-counter drugs for treating motion sickness can be purchased at pharmacies in most countries, though a side effect can by drowsiness. Alternatives such as ginger tablets and acupressure wristbands are also available and work well for some people.

It is customary in Asia to tip service providers such as waiters, at approximately 10%, depending on the service. Tipping is expected - though not compulsory - and shows an expression of satisfaction with the people who have assisted you on your tour. Although it may not be customary to you, it is of considerable significance to the people who will take care of you during your travels. There are several times during the trip where there is opportunity to tip the local guides or drivers we use. Recommendations for tipping drivers and local guides would range from $3-$5 USD per person per day depending on the quality and length of the service.

Indochina Countries use 220V, and a mixture of flat 2-pin, round 2-pin or 3 pin plugs. It is recommended to bring a universal plug adapter.

IndochinaTreks Travel

.info@vietnamgrouptours.net
.+84 2466821230 / +84 986759655

Hanoi, Vietnam: Suite 303, Golden Office Building – No 12, Lane 115 – Dinh Cong Str
Ho Chi Minh, Vietnam: Suite 608, Thai An 2 Building, Nguyen Van Qua Str, Dis 12
Phnom Penh, Cambodia: #176 Str 13, Khan Daun Penh, Phnom Penh
Siem Reap, Cambodia: #78 Road 06, Svay Dungkum, Siem Reap
Vientiane, Laos: 566 Ban/ Rd Ban Phonphanao, Saysettha Dis, Vientiane
Yangon, Myanmar: Building: No. 2,#006, Ground Floor, Kyitaw Housing, Mingalar Taung Nyunt Township

Our Tour Licence

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Traveler Choice

Tripadvisor

IndochinaTreks Travel

.info@vietnamgrouptours.net
.+84 2466821230 / +84 986759655

Our Tour Licence

Halong Bay Footer Page

Traveler Choice

Tripadvisor

Hanoi, Vietnam: Suite 303, Golden Office Building – No 12, Lane 115 – Dinh Cong Str
Ho Chi Minh, Vietnam: Suite 608, Thai An 2 Building, Nguyen Van Qua Str, Dis 12
Phnom Penh, Cambodia: #176 Str 13, Khan Daun Penh, Phnom Penh
Siem Reap, Cambodia: #78 Road 06, Svay Dungkum, Siem Reap
Vientiane, Laos: 566 Ban/ Rd Ban Phonphanao, Saysettha Dis, Vientiane
Yangon, Myanmar: Building: No. 2,#006, Ground Floor, Kyitaw Housing, Mingalar Taung Nyunt Township

Business license no: 0104511143 by Investment Planning Department Hanoi
Tour Operator License no: 01-538/20 14/TCKL-GP-LHQT

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